Payment policy

Payment Methods

We accept the following payment methods:

• Visa

• Mastercard

• American Express

• PayPal

• Shop Pay

• Apple Pay and Google Pay (where available)

All payments are processed securely through Shopify’s encrypted payment system. We do not store or have access to your full payment card details.

Currency

All prices displayed on our website are shown in USD (United States Dollars) unless otherwise stated.

Depending on your bank or payment provider, your final charge may vary slightly due to exchange rates or international transaction fees.

Payment Processing

Payment is charged at the time you place your order.

Orders will only be processed once payment has been successfully authorised and confirmed. If a payment cannot be authorised or is declined, the order will not be completed.

Order Verification

In some cases, we may perform additional verification checks to prevent fraudulent transactions. If verification is required, we may contact you using the details provided at checkout.

Failure to provide requested verification information may result in order cancellation and a full refund.

Secure Transactions

All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology to ensure your personal and payment information remains protected.

Billing Issues

If you believe you have been charged incorrectly or experience any payment-related issues, please contact us at:

support@kohijaku.com

We will investigate and resolve the issue as quickly as possible.

Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.